Privacy Policy

Last updated: 2025

This Privacy Policy describes how DutyClearLogix, a provider of Refund and benefits support, collects, uses and discloses personal information when you use our website located at DutyClearLogix.com (the “Site”).

1. Information We Collect

We collect various types of information to provide and improve our services. These may include:

• Contact details such as name, email address, postal address and telephone number
• Communications between you and our support team
• Technical data about your usage of the Site

2. How We Use Information

We use collected information to operate and maintain the Site, respond to inquiries, process requests for refunds and benefits support, and to improve user experience.

3. Cookie Usage

We use cookies and similar technologies to recognize you when you visit the Site, remember preferences, and analyze site usage. You can set your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect certain features of the Site.

4. GDPR Compliance

If you are located in the European Economic Area, you have the following rights regarding your personal data: the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please submit your request via our contact form. We will respond within one month of receipt.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration or disclosure. Access to personal data is restricted to authorized personnel only.

6. Children’s Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from such persons. If we become aware that information from a person under 16 has been collected, we will take steps to delete it promptly.

7. Third Party Services

The Site may contain links to third party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review their privacy notices before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the revised date will be posted here. Your continued use of the Site after changes constitutes acceptance of the new terms.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

DutyClearLogix
100 Queen’s Park, Toronto, ON M5S 2C6, Canada
Phone: +14160499437
Business ID: 756713178